Social Work Spotlight: Carolann Gregoire

Carolann Gregoire, CSCC Practicum Coordinator

To continue with our celebration of the social work profession this March, we sat down with Carolann Gregoire, Practicum Coordinator for the Social and Human Services Program at the Columbus State Community College. She has been working as a social worker for decades and has received both her Bachelors and Master’s degrees in Social Work from the University of Kansas, which is her home state. In order to learn more about her work, we did a Q&A session with Carolann! Read on and watch the video series to see what this industry veteran has to say about the ins and outs of her practice!

Trends

You place students in internships. What is the value of practicum?

I work with students before they go into practicum and also while they are in practicum. I would say that one of the biggest challenges that the students experience is not fully understanding what it means actually to work with a client face to face, within an agency structure. That is why we do practicums, because they can have a world of information that they receive in the classroom, which they need and they embrace intellectually, and even on a heart level; but it’s very different than when you are actually in the same room with a client who is sharing their story and looking to you for help. It’s a very humbling experience. If it’s your 1st time in trying to be helpful with a client it takes practice and takes confidence before you feel like that what you know intellectually is something you can translate into practice.

Top 3 Skills

What are the reasons most students select a career in Social Work?

I think Social Workers choose this field in part because of some personal experiences, and it’s important whatever that personal experience is that we have worked with it sufficiently so that we can use it, rather than it using us, and really interfering with the work that we do with clients. So there is a fine line when you feel like you are on the other side of the experience. For me, it was a couple of things that shaped how I looked at the world. Experiences in my life that I had to work with on a heart level before I could really be present with myself and be present for others.

What do you believe to be the Social Workers biggest challenges?

I think for a recent graduate, you need an understanding of how an agency operates and how that impacts what they can actually do with a client. Because when they are in the classroom, it is a lot of information that is very helpful but until you start experiencing it, you don’t fully understand all the different influences that impact what you going get to do with a client. I try to prepare new folks in the field for that thought of “maybe this is not exactly what I thought it was going to be”. There can be barriers to providing good care that come from stigma from society, from lack of funding, lack of resources and I don’t think you really know what that feels like and how it really does impact what you are doing with a client until you are doing it.

Alvis impact in the community

Alvis commends social workers for going above and beyond to help those in need, whether it be through direct support or through providing resources that find solutions to complex problems. Their dedication to bettering their community facilitates healthier relationships, lifestyles, and practices that may not have been a possibility without this aid. Make sure to stay tuned in to our social media and blog this month to see some great interviews with social work leaders in the community offering direct insight on the who’s and what’s of the profession!

Alvis is a nonprofit human services agency with over 50 years of experience providing highly effective treatment programs in Ohio. Our vision is that communities value a person’s potential more than their past. For more information on how Alvis can help you or to learn more about how you can get involved, contact us here.

Social Work Spotlight: Erin Michel

Erin Michel is our Continuous Quality Improvement Director at Alvis

To continue with our celebration of Social Work Month, we got the chance to learn more about the profession in action through a conversation with one of our own, Erin Michel. We are fortunate to have Erin as our Continuous Quality Improvement Director and her background in the field of social work has been a great complement to this position. Though she has now been working as a social worker for close to 8 years, it wasn’t always her dream job. When she was in high school, a career assessment projected social work as her best-fit profession and she laughed at the idea of her being in the field. Today, she now calls social work her home; it is not just a career, it is her life and she was born into the professional values held by those in the industry. 

The culmination of all of her personal experiences ultimately led her to her holding a position here at Alvis in a transition that she described as “synchronous”. Her main task is to mobilize managers around making data-driven decisions; she stated that, “In social work, making decisions from your gut is actually not what you want to do. We want to trust our instincts, but when it comes to client interventions, we want to be acting based on research and evidence proven to create results.” Erin is leading our organization in benchmarking effectiveness measures for our programs and in addition to her assessment of this internal data, her department also surveys clients; they inquire about clients’ experience with the programs and if they are making connections between their learning and its real-life application, creating a feedback loop that promotes our ability to provide person-centered care to them.

She has also seen the value of feedback and collaboration first hand as a board member of the Ohio Counselor Social Worker and Marriage and Family Therapist (CSWMFT) Board. Here, she created and constructed meetings as a combined board in addition to collaborating with other members to align them to a strategic plan while she served as Chair of the Board last year. She is currently working on making big changes in the area of training supervision, as they have recently been receiving  complex hardship requests: social workers looking to receive their license are having a hard time finding independent social workers to supervise them. She recognizes that this supervision is extremely important as it is the main mechanism for how their scope of the practice is formed and how they learn to be an independent practitioner. Since the board does not typically grant these requests, she is now making it her mission to create smart rules around training supervision before her term ends in October of 2020. Lastly, she also serves on the committee for the Association of Social Work Boards where she supports the organization’s annual education conference that reaches all jurisdictions of the US and Canada. Her involvement in these boards shows her dedication to the field since these licensing boards protect the public from harm.

After spending some time with Alvis, serving some of the most vulnerable and complex populations, she knows that being with the company brings high risks with high rewards. She acknowledges the commitment of her coworkers. Alvis has brought her together with some of the “most powerful social workers and counselors that she has ever met.” The main draw of the profession are these dedicated workers that are committed to the mission and know change is gradual. She says that those who come to Alvis will find resilience and excellent clinical judgement, in addition to an amazing new training platform. New this year, Alvis offers continuing education credits for social workers and in the future, counselors.

Erin Michel

Alvis commends social workers for going above and beyond to help those in need, whether it be through direct support or through providing resources that find solutions to complex problems. Their dedication to bettering their community facilitates healthier relationships, lifestyles, and practices that may not have been a possibility without this aid. Make sure to stay tuned in to our social media and blog this month to see some great interviews with social work leaders in the community offering direct insight on the who’s and what’s of the profession!

Alvis is a nonprofit human services agency with over 50 years of experience providing highly effective treatment programs in Ohio. Our vision is that communities value a person’s potential more than their past. For more information on how Alvis can help you or to learn more about how you can get involved, contact us here.