Social Work Spotlight: Erin Michel

Erin Michel is our Continuous Quality Improvement Director at Alvis

To continue with our celebration of Social Work Month, we got the chance to learn more about the profession in action through a conversation with one of our own, Erin Michel. We are fortunate to have Erin as our Continuous Quality Improvement Director and her background in the field of social work has been a great complement to this position. Though she has now been working as a social worker for close to 8 years, it wasn’t always her dream job. When she was in high school, a career assessment projected social work as her best-fit profession and she laughed at the idea of her being in the field. Today, she now calls social work her home; it is not just a career, it is her life and she was born into the professional values held by those in the industry. 

The culmination of all of her personal experiences ultimately led her to her holding a position here at Alvis in a transition that she described as “synchronous”. Her main task is to mobilize managers around making data-driven decisions; she stated that, “In social work, making decisions from your gut is actually not what you want to do. We want to trust our instincts, but when it comes to client interventions, we want to be acting based on research and evidence proven to create results.” Erin is leading our organization in benchmarking effectiveness measures for our programs and in addition to her assessment of this internal data, her department also surveys clients; they inquire about clients’ experience with the programs and if they are making connections between their learning and its real-life application, creating a feedback loop that promotes our ability to provide person-centered care to them.

She has also seen the value of feedback and collaboration first hand as a board member of the Ohio Counselor Social Worker and Marriage and Family Therapist (CSWMFT) Board. Here, she created and constructed meetings as a combined board in addition to collaborating with other members to align them to a strategic plan while she served as Chair of the Board last year. She is currently working on making big changes in the area of training supervision, as they have recently been receiving  complex hardship requests: social workers looking to receive their license are having a hard time finding independent social workers to supervise them. She recognizes that this supervision is extremely important as it is the main mechanism for how their scope of the practice is formed and how they learn to be an independent practitioner. Since the board does not typically grant these requests, she is now making it her mission to create smart rules around training supervision before her term ends in October of 2020. Lastly, she also serves on the committee for the Association of Social Work Boards where she supports the organization’s annual education conference that reaches all jurisdictions of the US and Canada. Her involvement in these boards shows her dedication to the field since these licensing boards protect the public from harm.

After spending some time with Alvis, serving some of the most vulnerable and complex populations, she knows that being with the company brings high risks with high rewards. She acknowledges the commitment of her coworkers. Alvis has brought her together with some of the “most powerful social workers and counselors that she has ever met.” The main draw of the profession are these dedicated workers that are committed to the mission and know change is gradual. She says that those who come to Alvis will find resilience and excellent clinical judgement, in addition to an amazing new training platform. New this year, Alvis offers continuing education credits for social workers and in the future, counselors.

Erin Michel

Alvis commends social workers for going above and beyond to help those in need, whether it be through direct support or through providing resources that find solutions to complex problems. Their dedication to bettering their community facilitates healthier relationships, lifestyles, and practices that may not have been a possibility without this aid. Make sure to stay tuned in to our social media and blog this month to see some great interviews with social work leaders in the community offering direct insight on the who’s and what’s of the profession!

Alvis is a nonprofit human services agency with over 50 years of experience providing highly effective treatment programs in Ohio. Our vision is that communities value a person’s potential more than their past. For more information on how Alvis can help you or to learn more about how you can get involved, contact us here.

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